Rental Terms & Conditions

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Jeeves Florida Rentals recognizes the fundamental equality of all individuals and does not support the discriminatory or prejudicial treatment of any person, whether a resident or visitor to our vacation homes.  As a long established vacation rental company in Central Florida, our goal is to always provide a welcoming environment and a positive experience for everyone. 

We embrace guests from all backgrounds and cultures and do not discriminate against anyone based on race, color, creed, religion, sex, national origin, disability, sexual orientation, or gender identity. 


Payment. A down payment of 20% is due at the time of reservation. 50% for Holiday Periods. The Reservations made within 8 weeks days of the Rental Period require payment in full along with copies of the Guest’s driver’s license and the credit card charged. 

Documentation. Copies of both sides of the credit card used for payment and of a matching government-issued photo ID are required. Reservations made less than 2 weeks in advance require in-person registration with ID. 

Property Protection Fee & Travel Insurance. The property protection fee and optional insurance premiums are due at the time of reservation. See details at the end of the agreement. 

Damage Deposit. A $1500 refundable damage deposit or credit card pre-authorization is due at the time of reservation and a $5000 deposit is required for Elite Homes. For guests booking online and celebrating an event or Holiday, the deposit will be added after the booking is confirmed.

Deposit refunds are provided within 15 days after departure. 

Balance. The balance for the Rental Period is due 8 weeks prior to the Rental Period and will be charged to the credit card on file. And Guest agrees that the Guest’s credit or debit card can be charged for any additional amounts due under this agreement. 

Taxes. Rates are subject to local sales and resort taxes implied by the state. Which may include county tax and Florida hotel tax rates. Percentages may vary depending on county locations.

Cancellation and Changes. Cancellations must be received in writing and are subject to the following penalties:
FLEXIBLE: Our 2-7 Bedroom properties with booking canceled at least 30 days prior to the start of the stay will receive a full refund including the deposit. Bookings canceled at least 14 days prior to the start of the stay will receive a 50% refund. After 14 days, zero refund will be available to the guest.

MODERATE: Our Elite Home Properties with bookings canceled at least 60 days prior to the start of the stay will receive a full refund including the deposit. Bookings canceled at least 30 days prior to the start of the stay will receive a 50% refund. After 30 days, zero refund will be available to the guest.

Reservations will be canceled with no refund if the guest provides false information during the reservation process or plans to advertise or host a Party, defined as exceeding the occupancy limit. There are no refunds for unmet expectations resulting from weather, natural disasters, personal, or any other reason unless contained herein. Jeeves Florida Rentals reserves the right to cancel reservations and refuse service to anyone, to the extent permitted by law. Travel insurance is recommended. The damage deposit varies by home and we also reserve the right to charge a higher damage deposit at our sole discretion.

Changes, when available, require approval, a $150 fee, and payment for any increases in rental rates or fees.

Bookings cancelled within 48hrs of booking confirmation receive a grace period of no charge to cancel.

Cancellation by Jeeves Florida Rentals. In the event of the rental property being no longer available through unforeseen damage or circumstances beyond the company’s control, we will seek to offer alternative accommodation. Failing that a full refund of all monies paid to the company will be made but that will constitute the limit of the company’s liability.

Balance Due. The balance is due 8 weeks prior to arrival (or earlier). We will send out final instructions including directions and check-in details, approximately 3 weeks prior to the arrival date. For Holiday periods such as Easter/Passover, an additional 30% will be required 14 weeks prior to arrival with the remaining balance to be paid 8 weeks prior to arrival. 

Guests reserving within 2 weeks before arrival (last minute) will be required to come to our Jeeves Florida Rentals office for additional verification. Please ensure you bring with you the actual credit card used to confirm the reservation along with your government-issued ID, the person who paid and finalized the reservation must be present.

The payment Billing address and personal identification must match or the reservation will be canceled.

Verification must be completed on the day of arrival no later than 9:30 pm EST or guests will not have access to the property.  Unused nights will not be refunded.

We will provide you with the arrival details after the verification process has been completed.

Additional Charges and Forfeiture. Guests are not entitled to a refund, partial or otherwise if removed or ejected from the property for violation of this agreement. Guest will be charged what is agreed to be a nonpunitive amount as listed below for the following occurrences:

-- An additional cleaning fee of double the departure cleaning fee will be charged for each unauthorized animal, in addition to any damages caused by this unauthorized animal.

-- A full day rate will be charged for any 4 hours or portion thereof of late checkout.

-- $300 for each invitee or licensee who is unauthorized or in excess of the occupancy limit, failure to return keys, passes, fobs, etc., failure to secure any pool fence gates, and doors;  and violating terms concerning pool equipment including pool alarm (which is a crime), air conditioning, smoke detectors, outdoor furniture, cleaning including for dirty dishes and leaving trash or other items to be disposed of, extra cleaning due to Illness of member of Guest’s Party, and the non-emergency use of fire extinguishers.

-- The invoiced amount plus $100 for odor removal due to smoke or otherwise, to remedy fines issued, replacement of missing items, damages not covered by the Property Protection Fee, stains, bed bug treatment, technical support, long-distance phone calls, and pay-per-view purchases.  


Maximum Occupancy. Guests must be at least 25 years old or an active member of the military; an occupant of the Property; and must ensure compliance with the occupancy terms by all members of the Guest’s party. 


Please contact us immediately with any complaints or concerns and we will do all we can within our policies and reason to accommodate you. That’s our guarantee! Guests have a duty to report any complaints and allow a reasonable time to cure.


Pool Heat. Pools may not heat to the Guest’s desired temperature during colder weather and may take up to 48 hours to reach maximum temperature. There are no refunds for dissatisfaction with pool heat. 

Pool Safety. Running & diving are prohibited. Children, of any age, are not allowed in the pool area without supervision. When available, safety netting & pool alarms must be used at all times and doors must be kept closed & locked. Any safety concerns, including if any equipment, pool alarms, safety netting, or locks, are not working properly must be reported immediately to the Management Company.  Disabling Pool Alarms is strictly prohibited.


Pet Policy. Pets are not allowed unless specifically authorized by the Management Company. in writing; subject to size & breed limitations; and payment of a pet fee. 

Emotional Support Animals (ESA’s). ESA’s are subject to the pet policy. 

Service Animals. “Service Animals, “as defined by §413.08, Fla. Stat. (2017) and including animals in training, are exempt from this section, provided a written request for reasonable accommodations is made at the time of reservation. A person who knowingly and willfully misrepresents herself or himself as using a service animal or being qualified to use a service animal commits a misdemeanor of the second degree, punishable as provided in s. 775.082 or s. 775.083. 

Removal. Management Company. reserves the right to remove any animal for inappropriate behavior.  


Residential Area. The Property is a residential neighborhood. Excessive noise at a level that disturbs the neighbors is prohibited. Code-Enforced Quiet Hours. Compliance with Code-Enforced Neighborhood Quiet Hours of 10 PM- 8 AM is required and the Guest is responsible for any fines resulting from a violation. If non-compliant, it may be removed from the property.


Lead. There are no known lead-based paint hazards on The Property.  

Wildlife. Florida wildlife may pose a danger so approach all wildlife & outdoor areas with caution. 

Bed Bugs. The Property has been inspected to ensure no bed bugs are present, so the presence of any bed bugs is presumed to have been caused by the Guest unless the Guest provides clear and convincing proof otherwise. Guests must vacate the property immediately without refund and pay for treatment to remove the bed bugs. 

Allergens and Aggravants. Houses are cleaned according to usual and customary accommodations standards by Jeeves Florida Rentals Guest assumes responsibility to remediate any symptoms resulting from allergies or aggravates, including but not limited to coughing and sneezing. 

Smoking and Vaping. Smoking and vaping are prohibited on the Property.  

Fireplace Usage. All guests and third-party invitees are strictly prohibited from using any fireplace located on the Property. Candle Usage. Guests are prohibited from using candles on the Property.  


Notice to Jeeves Florida Rentals is proper only if emailed to and to Guest’s email address or record.


Property Access and Departure. Check-in is from 4:00 pm on the day of arrival; check-out is by 10:00 am on the day of departure for all homes; condominiums have an 11:00 am checkout. Failure to depart on time may result in additional charges.

Identification. All Guests must send copies of both sides of the credit card and matching government-issued ID to confirm the reservation. 

Access by Jeeves Florida Rentals and its agents may enter the Property as necessary to protect or inspect The Property; for repairs or services; for viewing by prospective buyers, or; for emergencies. The notice must be provided to the extent reasonable under the circumstances. 

Parking. RVs, trailers, campers, boats, buses, & all non-passenger vehicles are prohibited. 

Commercial Use. Commercial use of the Property is prohibited, including but not limited to, public events or productions. 

Air Conditioning. Guests cannot set the Air Conditioning below 72° or the Heat above 78°, change the fan from Auto, leave any doors or windows open, or leave the blinds open. 

Safe Use. Guests shall comply with all laws and rules affecting it. Fireworks, open flames, intoxication by occupants, and inherently dangerous activities are prohibited. Fire extinguishers must be used appropriately. Report chirping alarms, as they indicate low batteries in safety devices. Furniture cannot be taken outside or moved without the express written approval of the Mgmt. Co. Alarms and smoke detectors cannot be tampered with. Use the overhead stove fan when cooking to avoid accidental activation of the smoke detector. The quiet enjoyment of neighbors must not be disturbed. 

Social Functions on the Property. No parties, groups, gatherings, events, or other social functions are allowed unless specifically authorized in writing by Jeeves Florida Rentals Upon a violation of this term, the Guest agrees to vacate the Property, or be subject to removal by police. An exception exists for pre-approved parties which are subject to approval and additional fees. 

On-Site Services. Any on-site services outside of those provided by Jeeves Florida Rentals require written consent by Jeeves Florida Rentals before being allowed on the Property. 

Maintenance. The property will be inspected prior to the Rental Period, to ensure that the property is clean, and in good repair. Guest must provide notice of any problems within 24 hours of discovery or the time a reasonable person would have discovered the problem, or Guest waives any related claims. Responses shall be made as Jeeves Florida Rentals reasonably deems appropriate. Absent gross negligence by Jeeves Florida Rentals, faulty equipment, appliances, cable, internet & phone services; temporarily interrupted utility service; bugs; noise, construction, a warm refrigerator, a cold pool, or; inclement weather, and other similar complaints do not constitute a breach of contract. Service charges resulting from a false report by Guest, as reasonably determined by a service provider, shall be charged to Guest. 

Cleanliness. There is no daily maid service. unless arranged and paid for through the Mgt Co..  Garbage. Guests must keep trash and recyclables separated by the designated as required by the individual resort, trash being securely bagged and disposed of in bins. Guests must take trash and recycling to the curb the night before assigned pickup days. Guests should consult the house directory for exact dates and questions. 

Departure. Upon departure, guests must place dirty dishes inside the dishwasher, place used bed linens in a pile by the washing machine, place garbage in the outside trash can, and secure all doors and windows.

Utility Services. Services provided in the home such as but not limited to cable, internet, phone, power, water, etc. are provided as such based on available service agreement directly with the utility company or HOA. Service outages that are reported by the service provider are beyond the control of Jeeves Florida Rentals and are not eligile for compensation claims.


Risk of Loss. Each Party shall be responsible for loss, damage, or injury caused by his/her/its own negligence or willful conduct, or concerning Guest, also caused by members of Guest’s party and Guest’s licenses & invitees. 

Insurance. Each party must carry appropriate insurance. 

Lost or Stolen Property. Jeeves Florida Rentals is not responsible for lost or stolen property. Guest agrees that personal property left on Property at the end of the Rental Period shall be deemed abandoned if good faith attempts to return it fail. 

Default Status of Persons. Guest agrees that all persons on Property have transient status pursuant to § 82.045 Fla. Stat. (2017). 

Grounds for Removal.  Guest agrees Jeeves Florida Rentals has the right to remove any persons in violation of § 509.141 Fla. Stat. (2017). And, Guest agrees to vacate, agrees Jeeves has the right to remove Guest & Guest’s party for breach of this agreement, and Guest waives any statutory right to a refund. 

Remedies. The sole remedy for failure to provide reserved accommodations is a prorated refund, including for late check-ins. There are no free upgrades due to unavailable accommodations. 

Waivers. Jeeves Florida Rentals warrants property quality only to the extent it satisfies legal and contractual requirements, notwithstanding any pictures and presentations otherwise which, despite Jeeves Florida Rentals’ reasonable efforts otherwise, could be construed as not being not as described. And Guest waives his or her right to claim the property was not as described. 

Replacement Cost. Guests will be charged for replacement costs and administrative fees required as a result of the Guest’s breach, negligence, or willful conduct.


Property Protection Fee varies by property. The Fee is part of the rental agreement. As an enrollee, guests will not be obligated to pay for damage to cover "real" or "personal" property of the owner of the rental unit. 

Jeeves Florida Rentals waives the right to charge Guest for covered damage to Property due to inadvertent acts. All claims must be reported promptly to  Inadvertent acts exclude omissions during the reservation period. The maximum benefit of coverage is $3,000 per reservation for damages that are found to be inadvertent and not malicious.  

Damage or theft resulting from the following are not covered: 

  • Acts of God 
  • Intentional Acts 
  • Gross negligence or willful and wanton conduct
  • Damage to Electronic devices 
  • Any cause, absent notice immediately upon discovery 
  • Normal wear & tear 
  • Theft without a valid police report 

Damage caused by any animal, motor vehicle, watercraft, BBQ grills, candles, cigarettes, vape pens, other smoking devices, damages to linens or towels, or any cause in breach of this agreement.  

All claims of theft or damage will be administered by the staff, which has sole authority to reasonably determine the nature & extent of damages, necessary repairs, and eligibility for the waiver of liability described herein. 

The Property Protection Fee is not a form of insurance and there exist no 3rd party beneficiaries. Jeeves Florida Rentals does not guarantee full coverage for Guests. Guest understands that he/she is fully liable for any costs of damages not covered by the Property Protection Fee.


Travel Insurance is available through CSA Travel Insurance and is offered during the booking process. We strongly recommend purchasing Travel Insurance if there are any concerns about the cancellation policy.


By signing your name electronically you are agreeing that your electronic signature is the legal equivalent of your manual signature on this form or any other documents to be delivered in connection herewith, and do so for the purposes of validity, enforceability, and admissibility. When signing electronically you consent to be legally bound by this Agreement's terms and conditions.


Entirety. This is the entire agreement, superseding all related previous negotiations, agreements, and UCC implied terms. 

Headings. Headings are solely for convenience, do not constitute part of the agreement, and do not affect its interpretation. 

Interpretation. This agreement shall not be construed in favor of the non-drafting party. 

Modification. Only Sharon Harley has the authority to modify this Agreement, which must be in writing. 

Assignment. Any attempted assignment, delegation, or sublease of this Agreement by Guest is invalid. 

Severability. If any provision of this Agreement is invalid or unenforceable under governing law, it shall, to the extent possible, be construed or applied in such a manner as will permit enforcement; otherwise, this Agreement shall be construed as if that provision had never existed. 

Warranties. No warranties exist unless expressly stated herein. 

Discretion. Jeeves Florida Rentals has sole discretion concerning the determination of breach or remedy, subject to good faith and adherence to usual and customary practices in the vacation home market. 

Reliance. Guest acknowledges that he/she/it has not relied upon any current or prior representations or understandings and waives any related rights or claims. 

Performance. Jeeves Florida Rentals is excused from performance when made impracticable by the occurrence of a contingency, the non-occurrence of which was a basic assumption on which the contract was made. 

Waiver. No breach of this Agreement will be waived without the express written consent of the Party, not in breach. 

Indemnification, Et Al. Guest shall defend, hold harmless, and indemnify Mgt. Co, its affiliates, and its respective officers, directors, agents, and employees from any and all third-party claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to Guest’s rental under this Agreement, including for pre-litigation and non-litigation legal fees. 

Remedies. The exclusive remedy for breach or other actions connected to this contract is limited to actual financial losses, and as governed in this agreement, reasonable attorneys’ fees & costs, which is agreed to be an adequate remedy. Regardless of the failure of the exclusive remedy, Jeeves Florida Rentals will not be liable for consequential or incidental damages. 

Liquidated Damages. The parties agree liquidated damages in this agreement constitute non-punitive and difficult to forecast damages. 

Chargebacks. Guest waives any right to dispute a credit or debit charge, request or demand a chargeback, or dispute that a detailed item description was provided, the contact information was clearly and prominently displayed, and grievance policy instructions were provided. 

Forum. For litigation between the parties, unless subject to arbitration, the Tenth Judicial Circuit of Florida shall be the exclusive forum for any claims related to this agreement unless there exists exclusive Federal jurisdiction, in which case it shall be the U.S. Dist. Ct. for the Middle Dist. of FL. 

Choice of Law. Claims shall be governed by the laws of FL to the exclusion of all other laws, conflict of law principles, and legal theories. The parties waive their rights to a jury trial. 

Attorney’s Fees. Jeeves Florida Rentals shall be entitled to reasonable attorneys’ fees and costs from the Guest for defending chargeback demands, negative publicity, social media, BBB claims, administrative, or other complaints and arbitration, litigation arising out of this agreement, or otherwise. 

Third-Party Beneficiaries. No party has third-party beneficiary rights under this agreement as to any benefits received are merely incidental. 

Data Usage. Guest consents to the use by Jeeves Florida Rentals of its data, subject to governing law.

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